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Daily Q&A 8/31 (Account Theft Prevention)
Date : 8/31/2006
inquiry : 5537
At this moment, we are not able to answer individually all the many
questions that you, the users, may have however we are reading and
considering, without exception, all of your opinions and questions.
In order to better fulfill this service need we will instead, post about every 1-3 days a Question and Answer notice.
This
may be a small step but we hope it will be a great help and we hope
that in the future you will be able to keenly feel the improvements in
service planned.
***********************************8/31 Update
Q. What is the best way to prevent my account from being stolen?
A.
Protect your login information. The basic precautions to take are to
avoid the download and use of any suspicious programs. It is well known
that bot makers and sellers will sell your information once they have
logged that and any other information you enter into your computer once
you download and install an illegal program like that.
Similarly,
avoid visiting sites that advertise suspicious activities. They too
routinely sell information that may compromise the security of your
account.
Do not use the same login ID and password for multiple
places and services. For instance, do not have the same login
information at a fan forum that you use with our game and our forums.
Do
not use an easy to guess password. Sequential progressions like 12345
and ABCDE should be avoided at all costs. A random mixture of numbers
and letters will further ensure the safety of your password.
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Weekly Server Inspection Completed
Date : 8/29/2006
inquiry : 11768
Hello. This is Silkroad Online.
In order to maintain a pleasant gaming and smooth patching experience, the weekly server inspection period has been completed
Weekly server inspection periods occur every Tuesday.
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Daily Q&A 8/27
Date : 8/27/2006
inquiry : 6947
At this moment, we are not able to answer individually all the many
questions that you, the users, may have however we are reading and
considering, without exception, all of your opinions and questions.
In order to better fulfill this service need we will instead, post about every 1-3 days a Question and Answer notice.
This
may be a small step but we hope it will be a great help and we hope
that in the future you will be able to keenly feel the improvements in
service planned.
***********************************8/27 Update
Q. What will happen if I try to sell my Silkroad Online account for cash or through other financial transactions?
A.
Though your account is for the most part available for your own usage,
you do not own the content and ultimately the account itself. The
account is Joymax's intellectual property and thus any attempt to sell
it can be considered an illegal act. The account in question will be
blocked and in certain cases further serious action may be taken.
Similarly,
any attempt to sell or purchase other game's accounts without express
permission of the copyright holder anywhere in the forums or the game
servers will result in the block of the accounts doing the selling and
the purchasing.
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